Responsible for data processing is: Elnur Madatov Winterberger Str., 2 Bielefeld Germany +4917634263100 firstname.lastname@example.org
Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and Hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which e.g. contains the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to safeguard our legitimate interests, which outweigh our interests, in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.
2. Data collection and use for Contract processing, Contacting and Opening a Customer account
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without their specification. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries.
Insofar as you have given your consent to this in accordance with Art. 6 Para. a GDPR by opting to open a customer account, we use your data for the purpose of opening a customer account.
After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.
3. Data transfer
To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
We use a shipping service provider that is based in a country outside the European Union. The transfer of personal data to this company takes place only in the context of the need to fulfill the contract.
The same applies to the transfer of data to our manufacturers or wholesalers in the cases in which they take over the shipping for us (drop shipping).
Data transfer to Shipping Service Providers
If you have given us your express consent for this during or after your order, we will give you this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forward your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address below. After revocation, we will delete the data you have provided for this, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
Data transfer to Debt Collection Companies To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to a commissioned collection agency, insofar as our payment claim has not been paid despite the previous reminder. In this case, the debt is collected directly from the debt collection company. In addition, the transfer serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.
You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.
5. Use of data in payment processing
When selecting the payment method "installment purchase" and granting the necessary data protection consent pursuant to Art. 6 Para. 1 S. 1 lit. a GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) for the purpose of processing this payment method to our partner PayPal (Europe) S.à rl et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
To check the identity or creditworthiness of the customer, our partner carries out queries and information on publicly accessible databases and credit bureaus. The providers from whom information and, where applicable, creditworthiness information are obtained on the basis of mathematical-statistical methods, as well as further details on the processing of your data after transmission to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. please refer to its data protection declaration, which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
Our partner PayPal (Europe) S.à r.l. uses the information received about the statistical probability of default. et Cie, S.C.A. for a balanced decision on the establishment, implementation or termination of the contractual relationship. You have the option of contacting our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. to express their point of view and to contest the decision.
The consent given to data transfer in the ordering process by consent can be revoked at any time, even without giving reasons, with effect for the future.
6. Integration of the Trusted Shops Trustbadge
To display our Trusted Shops seal of approval and to offer Trusted Shops products for buyers after placing an order, the Trusted Shops Trustbadge is integrated on this website.
This serves to protect our legitimate interests in optimal marketing, which outweigh our interests, by enabling secure shopping in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne. The trust badge is made available as part of order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted at the latest 90 days after creation.
Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer is already registered for product use is automatically checked using a neutral parameter, the email address hashed using a cryptological one-way function. The e-mail address is converted before being transmitted in this hash value, which cannot be decrypted for trusted shops. After checking for a match, the parameter is automatically deleted.
This is for the fulfillment of our and Trusted Shops ’predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional valuation services in accordance with. Art. 6 para. 1 sentence 1 lit. f GDPR required. Further details, including the contradiction, can be found in the Trusted Shops data protection declaration linked above and in the Trustbadge.
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR processed by us for the purpose of answering the request as part of contract processing. In addition, the use of this tool serves to protect our legitimate interests in an effective and improved customer communication, which outweigh our interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The data will then be deleted.
As part of processing on our behalf, the third-party provider Userlike provides us with the services for providing the live chat tool. All data collected when using the chat tool is processed on its servers.
This website uses Google Maps to visually display geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer as well as an easy accessibility of our locations in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR.
When using Google Maps, Google transmits or processes data about the use of the map functions by website visitors, which in particular may include the IP address and location data. We have no influence on this data processing.
Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
Further information on data processing by Google can be found in Google's data protection information. The Google Maps Terms of Service contain detailed information about the map service.
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here.
8. Social Media
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options to protect your privacy can be found in the providers' data protection information:
Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves for better, active communication with our customers and prospects. We provide information there about our products and ongoing special promotions.
When you visit our online presence on social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used to e.g. Place advertisements inside and outside the platforms that are believed to be in your interests. For this purpose, cookies are generally used on your end device. The visitor behavior and the interests of the users are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for consent (consent) to data processing by the respective social media platform operators, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here.
Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here.
If you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we use your email address as a reminder to submit a rating of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described below.
10. Contact options and your rights
As a data subject, you have the following rights:
according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
to exercise the right to freedom of expression and information;
to fulfill a legal obligation;
for reasons of public interest or
is necessary to assert, exercise or defend legal claims;
according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
the accuracy of the data is contested by you;
the processing is unlawful, but you refuse to delete it;
we no longer need the data, but you need it to assert, exercise or defend legal claims or
You have objected to processing in accordance with Art. 21 GDPR;
According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the establishment, exercise or defense of legal claims
This does not apply if the processing is done for direct marketing purposes. Then we will no longer process your personal data for this purpose.